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Puerto Lumbreras makes a free mediation service available to citizens (21/01/2019)

The Department of Social Policy of the City of Puerto Lumbreras provides free and confidential municipal mediation to the citizens of the town.

Mediation is a resource that offers the possibility of resolving discrepancies with the help of a mediation professional.

The mediator acts in a neutral and impartial manner, facilitating the parties that meet their needs by reaching agreements.

In this municipal service family conflicts, couples, neighbors and school, among others.

At the head of the mediation unit of Puerto Lumbreras is a social worker, Mª del Mar González, expert in mediation and parental coordinator.

Currently has the support of a Local Police agent trained in the area.

Mª del Mar González explained that "mediation offers many benefits in the face of a judicial process: it is faster, less expensive, the solution to the conflict is decided by the parties themselves, has a lower emotional cost and improves relations".

Gonzalez stressed that "in a trial, emotions, feelings, relationships are not taken into account, in this case, some win and others lose, without doubt, mediation is the best way to resolve any conflict we may have."

To access this service it is necessary to be registered and reside in Puerto Lumbreras.

Those interested in requesting it must make an appointment at the Social Services offices (Avenida Región Murciana, n ° 9) or call 968 402 071. It is a totally confidential and voluntary procedure.

It should be noted that the mediation service is covered by the Law 5/2012 of Mediation in Civil and Commercial Matters and recently, by the Draft Law of Promotion of Mediation, which will lead to a short time, many conflicts before being prosecuted, They must have initiated a mediation procedure for their resolution.

Source: Ayuntamiento de Puerto Lumbreras

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