Portal de Puerto Lumbreras
www.portaldepuertolumbreras.com
The Municipal Office of Consumer Information has assisted more than 300 inquiries and complaints during the first half of 2010.
64% of the claims of the lumbrerenses serving the telecommunications sector.
Thursday 26 August 2010.
Consumer Councillor of the Municipality of Puerto Lumbreras, Gloria Matilde Garcia this morning the number of inquiries and complaints from the Municipal Bureau of Information to Consumers (OMIC) in Puerto Lumbreras has served in the first half of 2010.
During these months the OMIC lumbrerense has treated more than 226 inquiries and 76 complaints against the 120 inquiries and 143 complaints last year generated, which shows a clear increase in the use of Consumer Information Serbian launched by the municipality lumbrerense.
One more year, and apart from the queries and complaints on electricity with the change paid the electricity bill, include the advice from the OMIC is provided on complaints and grievances that phone companies Mobile generated, leading to claims by 64% compared to other sectors, although closely followed by complaints about water, housing repairs, insurance, travel agencies and academies.
In this way the most reluctant to resolve the complaint by consumers for arbitration are air transport, insurance companies, sales and car repair, travel agencies, sales of computer and electronic or clothing stores, clothing and leather.
In this way from the OMIC in collaboration with the Council of Elders, Health and Consumer Affairs have held 15 seminars during the first half of 2010 in various schools in the county, and in which more than 1,000 children.
Source: Ayuntamiento de Puerto Lumbreras
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